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Ameen, J R M, Neale, R H and Abrahamson, M (2003) An application of regression analysis to quality a claim for increased costs. Construction Management and Economics, 21(02), 156-65.
Arditi, D and Lee, D-E (2003) Assessing the corporate service quality performance of design build contractors using quality function deployment. Construction Management and Economics, 21(02), 175-85.
Dainty, A R J, Cheng, M-I and Moore, D R (2003) Redefining performance measures for construction project managers: an empirical evaluation. Construction Management and Economics, 21(02), 209-18.
- Type: Journal Article
- Keywords: contractors; construction project managers; performance criteria; performance management; competence analysis; factor analysis
- ISBN/ISSN: 0144-6193
- URL: https://doi.org/10.1080/0144619032000049737
- Abstract:
Traditional success criteria for construction projects centre on the achievement of cost, programme and quality targets. In this paper, it is argued that these simple measures are too crude to be used for gauging managers’ performance in the context of today’s construction project environment, as many variables outside of the manager’s control can impact on outturn performance and the demands on project managers are far broader than in the past. It is argued that the industry needs to define more appropriate performance criteria for measuring project managers’ performance and encouraging their professional development. These must redefine traditional success parameters to consider the knowledge, skills and behavioural inputs which contribute to superior performance. These can then be used to engender a more appropriate set of management behaviours that lead to improved project outcomes. This study has developed such a framework by examining the views of members of project teams and other organizational stakeholders through a series of focus groups. Factor analysis was used to refine a range of nine performance criteria against which managers’ performance can be evaluated. These have the potential to be used as a basis for developing more appropriate reward management approaches and as a starting point for developing competency-based performance management tools in the future.
Ekstrom, M A, Bjornsson, H C and Nass, C I (2003) Accounting for rater credibility when evaluating AEC subcontractors. Construction Management and Economics, 21(02), 197-208.
Fox, S (2003) A matrix to indicate the utility of technologies. Construction Management and Economics, 21(02), 187-96.
Liu, A M-M (2003) The quest for quality in public housing projects: a behaviour to outcome paradigm. Construction Management and Economics, 21(02), 147-58.
Myers, D (2003) The future of construction economics as an academic discipline. Construction Management and Economics, 21(02), 103-6.
Ofori, G (2003) Preparing Singapore's construction industry for the knowledge-based economy: practices, procedures and performance. Construction Management and Economics, 21(02), 113-25.
Picken, D H and Ilozor, B D (2003) Height and construction costs of building in Hong Kong. Construction Management and Economics, 21(02), 107-11.
Rooke, J D, Seymour, D E and Fellows, R F (2003) The claims culture: a taxonomy of attitudes in the industry. Construction Management and Economics, 21(02), 167-74.
Roy, R, Brown, J and Gaze, C (2003) Re-engineering the construction process in the speculative house building sector. Construction Management and Economics, 21(02), 137-46.
Shohet, I M, Lavy-Leibovich, S and Bar-On, D (2003) Integrated maintenance monitoring of hospital buildings. Construction Management and Economics, 21(02), 219-29.
Tang, Y H and Ogunlana, S O (2003) Modelling the dynamic performance of a construction organization. Construction Management and Economics, 21(02), 127-36.